Last updated: 2018/05/23
Porpoise.org Porpoise Conservation Society (“us”, “we”, or “our”) operates http://www.porpoise.org (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing the services available on and to the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Personal Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
We also use Google Analytics to collect, monitor and analyze anonymized data about our visitors which we use to improve our services.
We may use your Personal Information to contact you with newsletters and other information that related to our cause, the conservation of all species of porpoise and their habitats, if you explicitly agree to that.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
What We Store And collect
While you visit our site, we’ll track:
Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order.
When you donate or purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you updates on our campaigns, if you choose to receive them
If you create an account, we will store your name, address and email, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
Other Site Features
We will also store comments or reviews, if you choose to leave them.
We also store information you submit with a sighting report, through a contact form or other means of digital communication.
Who On Our Team Has Access
Members of our team have access to the information you provide us:
Order information like what was purchased, when it was purchased and where it should be sent, and customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
We accept payments through Stripe (for direct credit card processing) and PayPal (for PayPal account holders and credit card processing). When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information, including your billing address, which may be used for security purposes to authorize your transaction.
Credit card information you enter on our site is processed directly by the payment processor and never transmitted to or stored on our servers.
How Long We Retain Your Data
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.
We store order information for up to 7 years, analytics data for 50 months, sighting reports for 5 years, contact form and other form data for 3 years.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.